Transport scheduled for early afternoon. Driver was delayed until 6:30 pm and I had to keep calling him to get an updated status. Point-to-point delivery was also out the window, the driver had me dri [More]
We lost 450$ stocking fees because this company was not able to find a solution in advertised time. Only after they called again and asked to rise the initial quote by 120$they found a transporter in [More]
Beware of this company and the industry. After being quoted a "discounted price" as a return customer, they missed the 3 day pick up agreement. After several calls and chats, on day 4 I received a cal [More]
SGT Auto Transport - Dear G C Carate,
Thank you for sharing your feedback, and we are sorry to hear about your experience. We would like to advise you that we operate within an estimated pickup window, and our dispatch...
Let's start with the end. Did my car arrive safely and in one piece? Yes. Pleasant, above-the-table experience that would make me come back? Absolutely not.
After being told the company has "new own [More]
In the past year I had used Dean to transport at least 5 vehicles. Dean was always prompt and polite. I recommended him to my friends. And beings we were working with auctions and storage fees. Someti [More]
Mercury Auto Transport - I'm sorry you've had quite the frustrating experience with the recent switch to Scott after consistently positive interactions with Dean. I'm sorry to hear about the challenges you faced with your re...
The Good:
* Price was reasonable
* The shipper required an extra $100 COD. Get It Done refunded the amount from my deposit back to me so I could pay the driver and keep the overall price as quoted.
[More]
Get it Done Transportation - We were hired by client on Thursday and he said he needed it out by Monday because the seller was going out of town. I got a driver there on Saturday even on such short notice, the car was delivered f...
Car got there safely, but I had to call my driver many times to get that to happen when they were late on both pick up and drop off. Mercury was unhelpful during the process; they would reach out to t [More]
Mercury Auto Transport - I'm sorry to hear you've had a frustrating experience. Your agent did respond to every single inquiry each time you called, texted, or emailed him. Unfortunately, the carrier was unresponsive, and yo...
We used Montway before and had a good experience. This time used them for 2 cars and one of the cars has required service with battery and sensor issues. I noticed it when I started the engine upon [More]
Montway Auto Transport - Hello, we are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway sh...
I called what felt like every broker. I know understand how this industry works. I was trying to move my car from LA to Buffalo. I was priced $1350. I signed my contract. The guy William said he was m [More]
At first, SpeedCo was professional and friendly when setting up my transport. I ended up having issues relating to paying for the vehicle in question and needed to cancel/postpone shipment. I emailed [More]