No Service!

JOHN ARNOLD Submitted this review about American Auto Relocation Pros.
Review made Live: 2/23/2007 12:33:00 PM
Wow !, what a totally awful company (American Auto Relocaters). I made a deposit for a small SUV pick-up going from Florida to Wisconsin. The due date came and went and I never heard a word from them. I sent emails and called every day, I was put on a answering machine and even hung-up on, and could not speak to anyone working at AAR.
I finally made a deposit with another transporter (Weston Imports Transports ), who kept me informed everyday and delivered the SUV in mint conditioin on time !!!. I could recommend this company in a micro-second.
AAR. kept my deposit for doing nothing, and is a waste of time and money to deal with, I would avoid this company AAR.) like poison, unless you like being ripped-off !!!.
Thank you and have anice day.

Company Response
Dianne from American Auto Relocation Pros. Submitted this response.
Response Date: 3/2/2007 2:50:00 PM
COMPLETE FABRICATION!! This review is a retaliatory jab from a customer who "double-booked", meaning he booked with two companies to see who could pick his car up first, and got upset after he went through legal means to get his deposit back and was denied. He booked an order with my company and placed a deposit, when my trucker from Nationwide Trucking showed up, the vehicle had been picked up by another company. I informed the customer that there would be a cancellation fee, he then disputed the charge with his credit card company, they reviewed the matter, and denied his claim explaing to him that we were in the right. Now, ONE YEAR LATER HE IS COMPLAINING?? He only complains after the matter was resolved in our favor as a way to make himself feel better. I truly hope that he can find some peace in his life, as pettiness solves nothing.